Privacy Policy

Healing the Wounded Heart is committed to ensuring that your privacy is protected and takes protection of your data seriously. Please read the following Privacy Policy to understand how we collect, use and protect the information that you provide to it. By providing Healing the Wounded Heart with your personal data, you consent to the collection, use and transfer of your personal data under the terms of this Privacy Policy.

This policy, together with our terms of use and cookie policy sets out the basis on which any personal data Healing the Wounded Heart collects from you, or that will be processed by Healing the Wounded Heart.

Information that we collect from you

When you visit this Website or enter your details on this Website, you may be asked to provide certain information about yourself including your name and contact details. This data is stored securely with encrypted password protection and is not, under any circumstances, sold to or shared with third parties.

Healing the Wounded Heart may also collect information about your usage of this Website as well as information about you from e-mails or letters you send to it.

Use of your information

Healing the Wounded Heart gathers this information to allow it to process your enquiries. The relevant information is then used by Healing the Wounded Heart to communicate with you on any matter relating to your enquiry. Healing the Wounded Heart may also use and analyse the information it collects so that it can administer, support, improve and develop its organisation.

Healing the Wounded Heart may ask you for information when you report a problem with the Website in order to verify your identity. In particular, Healing the Wounded Heart may use your information to contact you about important changes or developments to the Website or its organisation.

Further, where you have consented by any means, Healing the Wounded Heart might also use your information to let you know about other operations which may be of interest to you and Healing the Wounded Heart may contact you by post, telephone or fax, as well as by e-mail.

If you change your mind about being contacted in the future, please let us know by sending an email to


Any changes to this Privacy Policy in the future will be posted on the Website and, where appropriate, through e-mail notification.


All comments, queries and requests relating to the use of your information are welcomed and should be addressed to the Information Officer. If you have any complaints about how your data is used by Healing the Wounded Heart, please contact us and we will respond within 28 days.

If you feel your complaint has not been addressed in a satisfactory matter, you may contact the ICO who regulate data use and protection in the UK.